Privacy Policy

1. Who we are

NodePlain (ABN 43 685 875 877) is a sole-trader business operated by Surjot Singh Talwar, based in the Australian Capital Territory. This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with our website, services, or internal business-automation tools.

2. Information we collect

We collect information you provide to us directly, including:

• Contact details (name, email, phone number) submitted via our website or client onboarding
• Business information relevant to services we provide
• Financial and accounting data accessed from authorised third-party systems (for example, QuickBooks Online) strictly for our internal bookkeeping, tax preparation, and financial-reporting purposes

3. How we use your information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to enquiries and communicate with you
• Operate internal bookkeeping, tax, and reporting workflows
• Comply with legal and regulatory obligations under Australian law

4. QuickBooks Online integration

Where authorised, NodePlain accesses accounting data via the QuickBooks Online API for the sole purpose of operating internal bookkeeping, BAS preparation, cash-flow forecasting, and tax-related analysis for NodePlain's own business. Access tokens are stored locally using macOS Keychain and are never shared with third parties. Data is not retained beyond the purpose for which it was accessed.

5. How we store and protect information

Personal information and access credentials are stored on authorised devices protected by operating-system-level encryption and access controls. OAuth tokens and API credentials are held in secure system keychains. We apply reasonable technical and administrative safeguards appropriate to the sensitivity of the information.

6. Third parties

We may use third-party service providers (for example, hosting providers and AI processing services such as Anthropic) to operate our business. These providers are only given the information necessary to perform their function and are bound by their own confidentiality and privacy obligations. We do not sell personal information.

7. Your rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to request access to, correction of, or deletion of personal information we hold about you. To exercise these rights, contact us using the details below.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates the most recent revision. Continued use of our services after changes are published constitutes acceptance of the updated policy.

9. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, contact us at surjot@nodeplain.com.